Privacy Policy

Pinnacle Publishing Group, doing business as Retail Resource Guide, is committed to your privacy. The following paragraphs explain fully our practices regarding information you provide when using one of our products or services.

SPAM Compliance

Pinnacle Publishing Group is fully compliant with the new anti-spam legislation that was signed into law December 16, 2003 by President George Bush. The CAN-SPAM Act of 2003 -- The Controlling the Assault of Non-Solicited Pornography and Marketing Act -- applies new sanctions to persons and companies that misuse e-mail.

This legislation was introduced by Senators Conrad R. Burns (R-MT) and Ron Wyden (D-OR) in April 2003, with minor changes from the previous year's version, S. 630 (2002). Two other bills (S. 1231 and S. 1293) were subsequently merged into it. The final version was approved by the Senate in November and by the House of Representatives in early December. The new law took effect January 1, 2004.

Among the new regulations:

  • Unsolicited commercial e-mail messages must be labeled and must include opt-out instructions and the sender's physical address.

  • The use of deceptive subject lines and false headers in such messages is prohibited.

  • Consumers have the right to demand that a “spammer” (i.e., a sender of Unsolicited Commercial E-mail (UCE) cease sending them messages.

  • Recipients must be informed that the e-mail is an advertisement

  • Senders must include a valid return e-mail address and other header information with the message that accurately identifies the sender and Internet location from which the message has been sent.

  • Senders must include in the e-mail message itself a valid physical address of the sender, as well as clear and conspicuous notice that both the message is an advertisement or solicitation and that the recipient may “opt out” of further e-mail from the sender.

The new law also specifies that businesses are in violation if they:

  1. know in advance that they are engaged deceptive promotional tactics,
  2. are receiving or expect to receive an economic benefit, and
  3. are taking no precautions to prevent such promotion or to detect and report it to the FTC.

Information Collection

We may ask you to provide information about yourself when you use our various site services, subscribe to a publication or register for an event. We collect personal identifying information such as your name, email address, postal address and phone number along with basic demographic information about your job and place of business.

We never rent or sell customer information to a third party!

To unsubscribe from any of our services contact:

Customer Service
Email: Customer Service
Phone: 800.936.6297
Fax: 781.312.1055

Cookies and our Third-party Vendors
Our site uses "cookies" to authenticate when you log in as a subscriber, and to help facilitate your experience on our site. Other cookies from third-party vendors may be used to facilitate serving ads and analyzing overall Web site usage (see below).

Security

We use reasonable precautions to keep the personal information that you disclose to us secure and to disclose such information only within the above guidelines. Where information is shared, it is only with your permission and only to third parties we believe to be responsible. However, we are not responsible for any breach of security or for any actions of any third parties that receive the information. Our site also links to many other sites and we are not responsible for their privacy policies or practices.

If you have questions about the Pinnacle Publishing Group privacy policy, please send an email to Customer Service.

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